Marketplace and service terms

The operating terms for Zinvyl Marketplace requests, supplier-access review, and fixed-scope Zinvyl services.

Effective September 20, 2026

Provider, business use, and agreement

G.B. Industry LLC, doing business as Zinvyl, provides the service. These services are offered to businesses and their authorized representatives, not for personal, family, or household use. You represent that you can bind the customer. A service order consists of the confirmed offer, written scope and acceptance criteria, these terms, the linked policies, and the verified payment record. A specifically confirmed written scope controls over a general term only for that order.

Zinvyl Marketplace launch stage

Zinvyl Marketplace currently accepts buyer work requests and supplier-access requests for private review. Submitting a request does not create an account, public listing, supplier invitation, match, proposal, service contract, payment obligation, promise of work, or right to receive funds. Zinvyl is presently the only provider enabled to accept funded work through the marketplace payment and fulfillment system. Zinvyl will not activate third-party delivery or payouts until the applicable supplier agreement, identity and capability review, Stripe Connect onboarding, fee disclosure, funding flow, acceptance process, and dispute controls are available and separately accepted.

Private provider access

Supplier access is invitation-only and may be granted, limited, suspended, or declined based on identity evidence, capability evidence, security fit, service quality, platform risk, and operational capacity. A capability review is not a certification, endorsement, employment relationship, promise of demand, or guarantee of performance. No application fee or pay-to-bid fee is charged for requesting review.

Buyer requests and private matching

A buyer request must describe one lawful bounded outcome, budget range, accountable representative, purchasing authority, deliverable, and measurable acceptance test. Requests remain private unless Zinvyl and the buyer expressly approve disclosure. Zinvyl may decline, narrow, or route a request to a direct Zinvyl service. The displayed maximum of three providers describes the planned private-matching control; third-party invitations and proposals are not active until Zinvyl confirms activation in writing.

Authority and customer materials

You confirm that you are authorized to request and fund the work and have all rights and permissions needed to provide submitted materials. You are responsible for their accuracy, completeness, lawful collection, and export. Public intake must contain sanitized details only. Do not provide credentials, payment-card data, Social Security numbers, protected health information, regulated personal data, or export-controlled material unless Zinvyl expressly approves a secure method and written scope.

Private order access

The Stripe checkout-session reference and matching payer email are used to open the post-payment order workspace. Treat the order URL as confidential, do not forward it, and notify Zinvyl if it may have been exposed. File upload does not expand scope or confirm that a file is safe, complete, or accepted. Zinvyl may quarantine, reject, or delete material that violates the stated file limits, scope, security requirements, or law.

Acceptable use

The Acceptable Use Policy is part of these terms. Zinvyl may reject, suspend, or end activity that creates security, legal, payment, platform, or third-party risk. Rejection does not authorize Zinvyl to keep an unearned service fee.

Funding, prices, taxes, and cooperation

Prices are stated in U.S. dollars unless the service order says otherwise. Applicable taxes and expressly approved third-party costs may be added. An intake, invoice, agent message, public budget, purchase intent, or checkout redirect is not proof of payment. Work begins only after Zinvyl independently verifies cleared funding and complete, sanitized inputs. New systems, failure paths, documents, or objectives require a separate scope.

Quote review and correction

Before checkout, Zinvyl presents the selected offer, fixed subtotal, price version, scope fingerprint, acceptance tests, tax treatment, and quote expiration. The customer or authorized agent must review that summary before paying. If any item is incorrect, do not pay; correct and resubmit the intake or contact Zinvyl. An expired, altered, mismatched, or duplicate payment is held for reconciliation and does not authorize work.

Delivery and acceptance

Zinvyl delivers the written package described for the selected offer and tests it against the agreed criteria. One scope-conforming revision is included when requested within three business days of delivery. Outcomes outside the agreed acceptance tests are not promised.

Automation and professional judgment

Zinvyl may use software automation and AI-assisted methods to analyze authorized materials and prepare work. Zinvyl remains responsible for the contracted delivery and does not represent automated output as independent legal, tax, accounting, safety, customs, insurance, or regulatory advice. The customer remains responsible for operational decisions and required professional review.

Freight role limitation

Zinvyl audits and improves information workflows. It is not acting as a motor carrier, property broker, freight forwarder, customs broker, insurer, or transportation provider; it does not arrange transportation, take custody of goods, set freight charges for carriage, or hold buyer funds for carriers.

Ownership, licenses, and feedback

After full payment, the customer owns the customer-specific paid deliverable, excluding Zinvyl materials and third-party components. Zinvyl retains its pre-existing and generalized methods, software, tools, templates, improvements, and know-how. Zinvyl grants the customer a perpetual license to use embedded Zinvyl materials as necessary to use the paid deliverable. Customer grants Zinvyl a limited license to use submitted materials only to perform, secure, support, and document the order. Voluntary feedback may be used without restriction and without identifying the customer.

Confidentiality and security

Each party will use reasonable care to protect non-public information, limit access to people and providers who need it, and use it only for the order or legal compliance. Information already public, independently developed, rightfully received without restriction, or required to be disclosed by law is not confidential under this clause. No Internet service is risk-free; the current security practices and reporting route are described at Security.

Third-party services

Stripe and other third-party services operate under their own terms and availability. Zinvyl is not responsible for a third party's independent service, platform change, or outage, but remains responsible for the work expressly included in the service order. Customer will not require Zinvyl to violate another provider's rules or access controls.

Warranty disclaimer

Zinvyl will perform the service in a professional and workmanlike manner against the written acceptance criteria. Except for that commitment and to the extent permitted by law, the service and diagnostic findings are provided without other express or implied warranties. Diagnostics reduce uncertainty; they do not guarantee savings, uninterrupted systems, regulatory compliance, production suitability, or a particular commercial result.

Liability limit

To the extent permitted by law, G.B. Industry LLC's aggregate liability arising from a service order will not exceed the amount paid for that order. Neither party will be liable for indirect, incidental, special, exemplary, or consequential damages or lost profits, revenues, data, or business opportunities. These limits do not apply where they are prohibited by law or to liability that cannot lawfully be limited.

Customer responsibility

The customer is responsible for authorized access, backups, production change control, legal and regulatory review, and decisions made from the deliverable. The customer will be responsible for third-party claims arising from materials, instructions, or access it supplies unlawfully or without authority, except to the extent caused by Zinvyl's breach of these terms.

Cancellation and termination

The published refund policy governs customer cancellation. Either party may end an unfunded request. Zinvyl may terminate a funded order for material breach, unlawful instructions, unsafe access, or noncooperation after giving a reasonable opportunity to cure when practical; any refund will reflect work properly completed and the published policy.

Disputes and governing law

Contact Zinvyl first and provide the order reference and disputed acceptance criterion so the parties can attempt good-faith resolution. Arizona law governs these terms, without regard to conflict-of-law rules. Unless applicable law requires otherwise, state and federal courts located in Maricopa County, Arizona have exclusive jurisdiction.

Changes and severability

The version accepted for an order governs that order unless both parties agree otherwise. Zinvyl may update terms prospectively by publishing a new effective date. If a provision is unenforceable, the remainder stays in effect. A failure to enforce a provision is not a waiver.